Work for us

Operations Manager

We are seeking a dynamic and experienced Operations Manager to provide leadership and management of the Support Service of a long-standing highly regarded young people’s mental health charity.

The main duties of the Operations Manager include:

  • To work closely with the CEO to ensure the efficient delivery of Open Door’s clinical services in its various locations by providing leadership and management of the support service.
  • Line management of up to six administrative staff and volunteers.
  • Financial management and administration (production of management accounts; forecasts and budgets; preparation of annual accounts, etc.)
  • Facilities, office and premises management.
  • Management of ICT and troubleshooting IT issues.
  • Overseeing data collection, analysis and flow to NHS Digital and funders.
  • HR management and administration.
  • Governance support including regulatory compliance, policies and procedures; to act as Health and Safety Officer and Data Protection Officer.
  • Administrative support of the Board of Trustees and attendance at meetings.
  • Participation in income generation, marketing and PR.
  • To support the CEO in developing Open Door in line with its agreed Business Plan.

For full details of this role please see the Job Description and Indicative Terms and Conditions

Application Process: 

Closing date: 12pm 25th February 2019

To apply for this role please complete the Application Form and Equalities Monitoring form and return by email to

Interviews will be held on the 5th March 2019