Make a referral
Open Door’s Young People’s Service is available to adolescents and young people aged 12-24 living in Haringey. We also accept referrals for under 18s who have a Haringey GP.
How to make a referral
Most of the young people that come to us are self-referrals and we find that this is empowering for them. They can contact us either by phone 020 8348 5947 or by requesting a call-back via emailing appointments@opendooronline.org
Under-18s (12-17 year-olds)
We accept referrals from a parent or carer, but we’ll ask the young person in question to confirm with us that they actually want to attend appointments.
We also take referrals from professionals through Haringey’s CAMHS; please fill in a CAMHS Referral form and send it either by email (nflt.camhs-spoa@nhs.net) or by post to:
CAMHS Access
M Block, St. Ann’s Hospital
St. Ann’s Road. London N15 3TH.
Important Information for GPs and other Professionals
Please note that Open Door is not a crisis service. We do not have psychiatry at Open Door. We provide effective, evidence based and developmentally informed talking therapy to young people in Haringey. We also offer specialist support to parents/carers who are concerned about their adolescent children.
We aim to offer initial assessments to young people within 4 weeks of referral, but our waiting lists for ongoing therapy after this assessment are currently 9 months on average. We are unable to monitor risk while young people are on waiting lists, so ask that GPs do this.
If you are concerned about risk, please refer to CAMHS or Adult Mental Health services. We can work with young people in conjunction with other services and GPs where appropriate in order to provide the highly regarded developmentally appropriate talking therapy to young people that Open Door specialises in. But young people who are high risk should not be referred to Open Door, unless it is clear that the risk can be managed with other services supporting alongside.
We would be very happy to discuss the work Open Door does, or any potential referrals with you. Please contact us if this would be helpful.
Over-18s (18-24 year-olds)
Young adults should contact us directly, to refer themselves. However, professionals can support young adults in self-referring or contact us before signposting a young adult to Open Door. It is helpful to let us know about professional /service involvement and support that has been offered (phone 020 8348 5947 or email appointments@opendooronline.org to request a call back).
