Make a referral

Open Door’s Young People’s Service is available to adolescents and young people aged 12-24 living in Haringey. We also accept referrals for under 18s who have a Haringey GP.

Service update: We are sorry but our waiting list for 18-24 year olds is currently closed. We are still accepting referrals in this age group from Haringey care leavers and young adults referred by Sister System. This is due to funding issues and the length of the current waiting list. We are really sorry and are doing our best to raise the funds we need, and hope this will be temporary.

If you are looking for help for a young person who is 18 or over, we recommend that they contact their GP for advice about further services. Young people can also self-refer to Lets Talk Haringey (0203 074 2280) and Mind in Haringey for other mental health and wellbeing support (0208 340 2474). Please see the crisis options on this website to signpost for immediate support by following the ‘need help now’ button at the top of each page.

If you would like to share your concerns about this please could we ask that you put it in writing, and we will pass your feedback on to local commissioners to help get the funding reviewed.

How to make a referral

Most of the young people that come to us are self-referrals and we find that this is empowering for them. They can contact us either by phone 020 8348 5947 or by requesting a call-back via emailing appointments@opendooronline.org

Under-18s
We accept referrals from a parent or carer, but we’ll ask the young person in question to confirm with us that they actually want to attend appointments.

We also take referrals from professionals through Haringey’s CAMHS; please fill in a CAMHS Referral form and send it either by email (beh-tr.camhs-spoa@nhs.net) or by post to:

CAMHS Access
M Block, St. Ann’s Hospital
St. Ann’s Road. London N15 3TH.

Important Information for GPs and other Professionals

Please note that Open Door is not a crisis service. We do not have psychiatry at Open Door. We provide effective, evidence based and developmentally informed talking therapy to young people in Haringey. We also offer specialist support to parents/carers who are concerned about their adolescent children.

We aim to offer initial assessments to young people within 4 weeks of referral, but our waiting lists for ongoing therapy after this assessment are currently 9 months on average. We are unable to monitor risk while young people are on waiting lists, so ask that GPs do this. 

 If you are concerned about risk, please refer to CAMHS or Adult Mental Health services.  We can work with young people in conjunction with other services and GPs where appropriate in order to provide the highly regarded developmentally appropriate talking therapy to young people that Open Door specialises in. But young people who are high risk should not be referred to Open Door, unless it is clear that the risk can be managed with other services supporting alongside.

 We would be very happy to discuss the work Open Door does, or any potential referrals with you. Please contact us if this would be helpful.

Over-18s
We do not accept professional referrals of over-18s. Young adults should refer themselves. However, professionals can support young adults in self-referring or contact us before signposting a young adult to Open Door (phone 020 8348 5947 or email appointments@opendooronline.org to request a call back).

Parenting Teenagers Project

Open Door’s Parenting Teenagers Project (PTP) is available to parents and carers of young people aged 12-18 living in Haringey. The vast majority of parents and carers we see are self-referrals. However, professionals can discuss a parent they feel would benefit from our service by calling 020 8348 5947 or emailing us at enquiries@opendooronline.org

In general though, we encourage parents/carers to refer themselves.