How to make a referral

How to make a referral

Young People’s Service

Open Door’s Young People’s Service is available to young people aged 12-24* living in Haringey. We are able to accept non-Haringey residents in some of our specialist services including Young People with Disabilities.

* For new referrals of 23-24 year olds, we are temporarily suspending our waiting list due to high demand and funding issues. This will not affect young adults already on the waiting list. We apologise for this and are working hard to ensure that our full service for young adults is restored as soon as possible.

  • We accept self-referrals from young people directly by phone on 020 8348 5947, or by requesting a callback by e-mailing appointments@opendooronline.org. 70% of young people refer themselves to Open Door services.
  • We accept referrals from a parent or carer but will ask that the young person confirms to us that they want to attend appointments.
  • Open Door is a member of Haringey’s CAMHS Access, the single point of entry for professional referrals in to Child and Adolescent Mental Health Services. Professionals wanting to make a referral to CAMHS Access should complete a CAMHS Referral form with CAMHS Appendix and send it either by fax to : 020 8342 5927 or by post to CAMHS Access, Burgoyne Road Clinic, 58a Burgoyne Road, London N4 1AE.  Referrals from CAMHS Access account for about 30% of our referrals.
  • We accept referrals from Adult Mental Health Services but ask that the young person contacts us to confirm that they want to attend appointments.

Parenting Teenagers Project**

Open Door’s Parenting Teenagers Project is available to parents and carers of young people aged 12-21 London-wide.

  • We accept self-referrals from parents and carers of young people aged 12-21 from anywhere in London.  95% of parents or carers refer themselves to Open Door services.
  • Professionals can refer parents of young people aged 12-21 directly by phone on 020 8348 5947 or by requesting a callback by e-mailing appointments@opendooronline.org.

Please note there is limited funding for this project at the moment. We will do our best to respond to requests to help, but this will be subject to limited availability.

**It is with regret that we are temporarily suspending the Parenting Teenagers Project pending new funding. This will not affect parents/carers already on the waiting list nor those who will be attending Open Door as part of their child’s treatment or as part of family therapy.  Please call if you would like to discuss this further or to put yourself on the waiting list for when the service is resumed. We apologise for this and are working hard to ensure that our full service is restored as soon as possible.

In the meantime if you want parenting support for adolescent children you can contact the Young Minds Service on 0808 802 5544

Haringey Mind are also running groups for parents/carers: www.mindinharingey.org.uk

If you have immediate concerns about the mental health and wellbeing of your child you should contact your GP practice for advice or take them to the A&E department of your local hospital.