How to make an appointment

How to make an appointment

We take referrals over the phone so if you would like to refer yourself to our Parenting Teenagers Project, please call us on 020 8348 5947. You can also send a email to with your name and phone number and we will call you back.

We are open Monday to Thursday from 9am to 7pm, and Friday from 9am to 6pm (please note we do not take new referrals on Fridays).


During the call, we will ask you a few questions to help us assess which part of the service is most appropriate for you. Also we will ask when you would be available to attend appointments. It is helpful if you have some daytime availability because we have a very limited number of evening appointment times and the wait is longer for appointments after 4pm. Your name will then be added to our waiting list.  When your name is at the top of the waiting list, we will offer you an appointment as soon as one becomes available at a time that works for you.

Please note there is limited funding for this project at the moment. We will do our best to respond to requests to help, but this will be subject to limited availability.